Your garage door may be disconnected from the opener.
How do i reset my genie garage door opener sensor.
This calibrates the opener and syncs it with your remote control.
If this is the reason you will need to reengage the carriage.
The method to reengage the carriage depends on the model of garage door opener you own.
Once both leds switch color and turn off push the same button on your remote to close or open your garage door.
Find genie owners manuals programming support and helpful answers to your garage door opener product questions here.
To reset it begin by pulling the cord in the opposite direction.
Check that the emergency release cord has not been pulled.
Push down the same button on your garage door remote.
Once this happens you can open and close the door electronically.
Wait for both the oblong and circular led to light up blue before they switch off altogether.
Genie excelerator series garage door opener self diagnostic troubleshooting.
Troubleshooting guide for models 1022 1024 1042 2022 2024 2042 2027.